Privacy Policy
Effective Date: May 28, 2026 | Last Updated: May 28, 2026
Edvow (“we”, “us”, or “our”) operates the websitewww.edvow.comand provides career counselling, course guidance, and educational consulting services...
Note:
This policy is compliant with India's Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. If you are located in the European Union, additional GDPR rights may apply to you.1. Information We Collect
We collect information in the following ways when you interact with Edvow:
1.1 Information You Provide Directly
- Full name, email address, phone number, and city/state when you fill out a contact or counselling enquiry form.
- Academic background, current class/qualification, and career interests shared during counselling sessions.
- Parent or guardian name and contact details (for students under 18).
- Payment information (if applicable) — processed securely through third-party payment gateways; we do not store card details.
- Any messages, feedback, or documents you share with our counsellors.
1.2 Information Collected Automatically
- IP address, browser type, operating system, and device information.
- Pages visited, time spent on pages, and navigation patterns (via cookies and analytics tools).
- Referring URL (how you found our website).
- Session duration and interaction data.
1.3 Cookies and Tracking Technologies
You can control or disable cookies through your browser settings at any time. Disabling essential cookies may affect the functionality of the Website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, personalise, and improve our career counselling and consulting services.
- To respond to your enquiries, schedule sessions, and communicate about your counselling journey.
- To send you relevant course recommendations, career resources, and updates from Edvow.
- To connect you with our partner institutes and educational platforms based on your interests.
- To process payments and maintain billing records.
- To analyse website usage and improve our content, navigation, and service offerings.
- To send marketing communications (only with your consent; you may opt out at any time).
- To comply with legal obligations under applicable Indian laws.
- To detect and prevent fraud, security breaches, or misuse of our services.
3. How We Share Your Information
Edvow does not sell, rent, or trade your personal information to any third party. We may share your information only in the following circumstances:
3.1 Partner Institutes and Course Providers
With your explicit consent, we may share relevant academic and contact information with our partner online and offline educational institutes to facilitate course enrolment, admissions, or scholarship enquiries. You will always be informed before any such sharing occurs.
3.2 Service Providers
We work with trusted third-party service providers who assist us in operating our Website and delivering our Services, including:
- Website hosting and cloud storage providers.
- Email and communication platforms (e.g., for sending appointment confirmations).
- Payment gateway providers (e.g., Razorpay, PayU, or similar).
- Analytics platforms (e.g., Google Analytics).
- Video conferencing tools for online counselling sessions (e.g., Google Meet, Zoom).
All third-party service providers are contractually obligated to handle your data securely and only for the purpose of providing services to Edvow.
3.3 Legal Requirements
We may disclose your information if required to do so by law, court order, or government authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of all or part of Edvow's assets, your personal information may be transferred to the acquiring entity. You will be notified via email and/or a prominent notice on our Website prior to any such transfer.
4. Data Storage and Security
We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it, including:
- SSL/TLS encryption for all data transmitted between your browser and our Website.
- Secure storage of personal data on protected servers with restricted access.
- Regular security reviews and vulnerability assessments.
- Access controls ensuring only authorised Edvow personnel can access personal data.
- Secure, encrypted payment processing — we do not store credit/debit card numbers.
5. Data Retention
We retain your personal information only for as long as necessary to provide our Services and comply with our legal obligations:
6. Your Rights
You have the following rights regarding your personal information held by Edvow. To exercise any of these rights, contact us at hello@edvow.com:
7. Children's Privacy
Edvow's Services are designed to assist students, including those under the age of 18. We take the privacy of minors especially seriously.
- For students under 18, we require parental or guardian consent before collecting personal information.
- Parents or guardians may review, correct, or request deletion of their child's data at any time.
- We do not knowingly collect personal data from children under 13 without verified parental consent.
- Counselling session notes for minors are shared only with the student and their parent/guardian.
8. Third-Party Links and Platforms
Our Website may contain links to third-party websites, partner institute portals, or online course platforms. These links are provided for your convenience.
- Edvow is not responsible for the privacy practices or content of any third-party websites.
- We recommend reviewing the privacy policy of any third-party site you visit.
- Our tie-up partners have their own independent privacy policies that govern data you provide directly to them.
9. Marketing Communications
With your consent, we may send you:
- Career guidance tips, articles, and resources via email or WhatsApp.
- Information about new counselling services, workshops, or webinars.
- Course and scholarship recommendations relevant to your profile.
- Updates from our partner institutes that may be relevant to your goals.
10. Cookies — Managing Your Preferences
When you first visit our Website, you will see a cookie consent banner. You may accept all cookies, reject non-essential cookies, or customise your preferences.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, technology, or applicable laws. When we make significant changes, we will:
- Update the 'Last Updated' date at the top of this page.
- Post a prominent notice on our Website homepage.
- Send an email notification to registered users where required by law.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Privacy Officer:
Data Security Note:
Your counselling session notes and personal academic information are treated as sensitive data and are accessible only to your assigned counsellor and authorised Edvow staff.12. Contact Us
If you have any questions or requests regarding your personal data, please contact our Privacy Officer:
Company: Edvow — Where Careers Begin
Email: hello@edvow.com
Address: 459, Near Naya Budh Bazar, Pipalsana, Moradabad, UP, 244402, India